Meet the teamOur Sales,Technical and Administration teams
We bring our expertise and years of experience to provide you with outstanding service.
The Sales, Marketing and Training Team
Our energetic Sales, Marketing and Training Team are based in Enfield in the office, but are out on the road a lot of the time, visiting schools and advising on a whole range of products, from a set of iPads to a total IT overhaul. Many of them also volunteer as school governors and with decades of experience (on both sides of the fence), they are very familiar with the complexities of educational IT.
The team also includes Sofia, who used to work for Apple and who now helps manage our marketing, organising all aspects of the website, e-shots and events; and Julian, who also worked for Apple and is now a much sought-after trainer. Julian delivers half day, full day and twilight training sessions around the country on making the most of IT across the curriculum. Schools often spend considerable amounts of money on equipment, and Toucan Computing believes that effective training is key to its productive use.
The Technical Team
The Technical Team: Our technical gurus each spend some time in schools on a variety of projects such as working on new installations, setting up wi-fi and problem solving. While they’re there, they can also provide technical advice and training.
They spend the rest of their time in the office, providing telephone and remote support and completing hardware repairs. In many cases, our education partners take out an extensive support agreement, which involves regular visits from our experts. We aim to ensure, wherever possible, that schools see the same technician on each visit. For the last couple of years, we have also employed apprentice technicians, who are based on-site with clients, while continuing their specialist studies.
The Administration Team
Our friendly Administration Team cover all aspects of finance, HR and delivery enquiries.