SupportOur highly trained staff are always ready to assist
There’s nothing more frustrating than your technology not performing as it should – but having the right support in place can make all the difference.
Whether it’s a cracked screen on your iPad or a complex issue with the Active Directory on your Mac server, our highly trained and experienced systems engineers are always ready to assist.
We have a range of options for schools looking for ongoing help and support and we can tailor a service that’s just right for you. Our engineers are some of the best in the UK; all are Apple trained and certified.
As part of our support package, Toucan Computing will invest time in building a longer-term relationship with your school. We make sure that we understand your IT goals and share your longer-term vision.
We offer a number of support packages designed to give the best level of service to any school. This means that we are capable of supporting anything from a small village primary to a multi-campus environment. Whatever your size or requirements, we are able to tailor a support service to meet your needs. From a simple remote assistance call to a fully managed support service, our technicians are equipped to resolve your issues quickly and efficiently.
All our trained technicians are DBS accredited before being placed in schools.
Value for Money
Part of our support package includes annual assessments to ensure that your IT is consistent with the best practice of your teachers and that we always deliver on our promises. Together, we can maximise the value of your IT infrastructure and systems to get you the best return on your investment.