MDMMobile Device Management
Giving you one control point for all your iPad settings and apps
Mobile Device Management (MDM) is a nifty tool which gives you central control over iPad settings, including restrictions, app installation, full device lists and groupings with all relevant information such as serial number, installed apps, remaining storage space, and so on. You can also clear passcodes and bypass activation locks (Find My iPad) if a user has activated either of these options. We highly recommend it, even for small organisations, as it makes taking care of your mobile devices a breeze.
You can also install apps through MDM, both free and purchased. If your devices are using iOS 9 (or higher), you can assign apps to devices using a feature called “Managed Distribution”, which means devices do not have to be signed in with an Apple ID. This saves a lot of time and makes it easy to reclaim app licenses from devices which no longer need them, without having to touch the device.
You simply log on to the MDM website to edit your iPads’ restrictions (such as turning off certain features like passcode editing, wallpaper editing and age-restricted content. You can also turn off the Camera, iMessage, FaceTime and much more). The settings and restrictions you select through MDM are exactly the same as those you can enable on individual devices, but this centralised control means that you can alter restrictions on all iPads simultaneously, without having to pick up a single device.
Set up and deployment
Toucan Computing currently works with a range of MDM vendors, so that we can find the right solution for our customers’ needs. We can take care of all aspects of set up and deployment, providing as little or as much support as you may need.
Just a quick note to say thank you to Alex, who helped me this afternoon with expired tokens. He was super helpful. Great service from Toucan, as usual.
Thanks so much for sending Andy in today. He was an absolute trooper and slogged away all day at getting us back online. It didn’t take knowledge alone; a lot of creative thinking and determination was required. I was very impressed.
Dear Andrew, I have finally made it to the end of the school year and with that I wanted to take this opportunity to thank you for ALL the help and support that you have given me! I am always grateful for your time and sometimes feel I would be lost without you!!
Toucan is a great Mac company that we have been using since it started more than 20 years ago. Staff listen to your needs, treat you intelligently and provide great service. They're always prepared to go that extra mile. And, better still, they do it with a genuine smile.
Julian's training was excellent. Staff were really engaged and motivated. We'll book him again!
Thanks again for your years of continued support and expert advice, it means a lot to us that we can always trust on you to provide nothing less than the best!. You always go the extra mile and I appreciate that.
Thank you Andrew; it’s a pleasure working with you. You’ve been friendly, supportive and always willing to find a solution for us. You’re a star!
I have just got back from a very valuable morning at Heronsgate which has been immensely helpful. Thanks very much for facilitating this. Your advice is much appreciated.
I have every confidence to say that working with Toucan and Julian everything is possible. It's really pleasing to see how with you guys (all of Toucan) our school is turning into a completely different technology led school. Well done to everyone.
I just want to put on record our appreciation of the support that Aman provided yesterday, along with the unscheduled additional support today. His work, especially in liaising with LGfL, was instrumental in getting the system back on an even keel. Thank you.
Gareth did a fantastic job. We were both very impressed with what he did which has got us where we need to be with our iPads.
I meant to email you today to say how happy I was with Andrew's support on Monday. Everything I asked for was possible and completed. There was no moan, no fuss, no impossible thing. Andrew made our training day successful and complete. His patience was tremendous.
Our relationship with Toucan is always very professional. As a company their values match with ours. The apprenticeship scheme they offer is excellent and gives us ICT support whilst investing in a young person's future career prospects.
Just wanted to say a huge thank you for your help with sorting out the iPads and setting them up. Gareth did a brilliant job with no fuss. I was really pleased and appreciated not being needed while teaching. I will be strongly recommending you to any other schools looking to get iPads.